Eat Offbeat doesn’t consider itself a job training program. “We do train them, but it’s because we want to keep them,” Kahi says. Yet they’ve found that training is about more than just on-the-job skills. One employee tried to back out of work before the first day because she had never used the subway before. Kahi went to the employee’s house and commuted with her once or twice “until she learned how to use the subway.” It’s a small price to pay for the benefits Kahi’s business and the employees receive. “Having a first job in a different culture where you don’t speak the language and don’t have any connections is 10 times more difficult,” Kahi says. “We’re trying to find ways to help them through these challenges.